Shipping policy

 

At TomTom, we aim to provide a seamless and efficient shipping experience for our customers. Please read the following Shipping Policy:

1. Order Processing:

• Orders are typically processed within 1 business day after payment confirmation.

2. Shipping:

• We offer local self-pickup and standard delivery options.
  • Our store is located at 41 Jalan Dermawan Singapore 668986.
  • Our operating hours are Monday-Friday, 9AM-6PM, excluding Public Holidays.
  • You may pick up your items on the same day you submit your order as long as you arrive within our operating hours.
  • Please note that we will be unable to fulfil order pickups outside of our operating hours.
  • For Store Pickup:
  • For Standard Delivery:
    • You may choose a date of delivery when checking out your order.
    • The earliest date of delivery you may select is the next business day.
    • Delivery timing is between 9AM-6PM on your selected delivery date.
• Please note that these are estimated times, and actual delivery may vary due to external factors.

3. Tracking:

• Once your order has shipped, you will receive a shipping confirmation email.

4. International Shipping:

• We currently do not offer shipping outside of Singapore.

5. Shipping Charges:

• The total shipping cost will be displayed at checkout.

6. Delivery Issues:

• If you encounter any issues with the delivery of your order, please contact us at cs@tomtomintl.com with your order number and details.

7. Order Status:

• You can check the status of your order by logging into your account or using the tracking information provided.